Effective Date: May 5, 2025
Website: www.qrtrends.com
At QRTrends.com, we specialize in customized, made-to-order products featuring QR codes based on links provided by our customers. Because each order is made specifically for the buyer, our return and refund policy is designed to reflect the nature of our personalized services.
1. No Returns or Cancellations on Custom Products
All sales are final once the order is placed.
Orders cannot be canceled, modified, or returned due to the custom nature of the products.
Please double-check the URL/link you provide at checkout, as it will be used to generate the QR code printed on your apparel.
2. Refunds Only for Damaged or Defective Items
We offer refunds or replacements only in the following cases:
The product arrives damaged
The product has manufacturing defects
The product delivered is significantly different from what was ordered
To request a refund or replacement, you must:
Contact us within 48 hours of receiving your order
Provide photo or video proof of the damaged or defective item
Send an email to contact@qrtrends.com or message us on WhatsApp at +91 88252 99735
Once we review your request and approve it, we’ll arrange for a replacement or initiate a refund to your original payment method.
3. Conditions That Do Not Qualify for Refunds
We do not offer refunds or replacements for the following:
Incorrect or broken link/URL submitted by the customer
Minor color or print placement variations (common in POD products)
Customer’s change of mind after placing the order
Delays caused by courier companies or force majeure events (natural disasters, strikes, etc.)
4. Return Shipping (if applicable)
In the rare case where a product needs to be returned, we will provide the shipping instructions. You may be asked to return the product in its original condition and packaging. Return shipping costs will be covered by us only if the item is confirmed defective.
5. Contact Us
For all refund, return, or product issues, reach out to us promptly:
📧 Email: contact@qrtrends.com
📱 WhatsApp Support: +91 88252 99735